FAQ

Yarn/Fiber Care and Information

At this time, all of my fibers/yarns are non-superwash, so please take care when laundering them. All fibers/yarns should be hand-washed in cold water with a mild wool wash and laid out to dry.

• All fibers/yarns are dyed using professional acid dyes to achieve colorfast items. All items are rinsed until the water runs clear. However, any hand-dyed yarn and fiber may still run at home. It is a good idea to wash separately in cold water. Sometimes darker colors may crock (rub off on hands or needles), which is a natural part of hand-dyed yarn and fiber but will not affect the finished product.
• All skeins in each colorway are dyed in small batches together. Because they are dyed by hand, no two skeins/braids are exactly the same. Think of the skeins/braids as siblings, not twins. All hand-dyed fibers/yarns can vary between dye lots, so you should order enough for your project at one time. We suggest alternating rows in projects to even out the color differences.
• We do our best to capture the colors accurately in our photography. However, monitors, devices, and lighting conditions cause variations in the colors.

Shipping

• We do not currently ship internationally.
• Once an order has been received by the designated shipping organization, Arborglyph is not responsible for any damage or losses that may occur. Please make a claim with the appropriate shipping organization.

Payment: Sales tax is added for Virginia residents.

Preorders

• At this time, we are not taking preorders or special orders. If there is something you are looking for, please reach out.